Privacy Policy

Effective Date: July 16, 2026
Last Updated: July 16, 2026

Borg Insurance Agency & Associates (“Borg,” “we,” “us,” or “our”) respects the privacy of our clients, prospective clients, website visitors, job applicants, and other individuals who interact with us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information through our website, www.borgins.com, and through related forms, communications, portals, and online services.

This Privacy Policy applies to information collected directly through the Borg website. Certain insurance carriers, quote providers, client portals, payment services, and other third parties operate their own websites and services. Information submitted directly to those third parties is governed by their own privacy policies and practices.

1. Information We Collect

The information we collect depends on how you interact with Borg.

Information You Provide Directly

We may collect information that you voluntarily provide, including:

  • Name;
  • Company or business name;
  • Postal address;
  • Email address;
  • Telephone number;
  • Policy number;
  • Insurance needs and coverage interests;
  • Information included in an inquiry or message;
  • Information submitted when requesting client-portal credentials;
  • Information provided in connection with an insurance quote, application, policy, renewal, claim, or service request;
  • Résumés, employment history, qualifications, and other job-application information;
  • Records of communications with us; and
  • Any other information you choose to provide.

Please do not submit Social Security numbers, payment-card numbers, account passwords, medical information, driver’s-license numbers, or other highly sensitive information through our general contact form or ordinary email unless a Borg representative specifically instructs you to use an approved secure method.

Insurance and Client Information

When you request or obtain insurance products or services, we may collect information reasonably necessary to provide those services. Depending on the product or transaction, this may include:

  • Contact and identifying information;
  • Property, vehicle, business, and risk information;
  • Policy and coverage information;
  • Claims and loss history;
  • Financial or payment-related information;
  • Information contained in insurance applications, schedules, statements of values, and supporting documents;
  • Information received from insurance carriers, brokers, service providers, consumer-reporting agencies, government records, or other sources permitted by law; and
  • Health or medical information when relevant to an insurance product and permitted by applicable law.

Additional notices, disclosures, authorizations, and privacy rights may apply to nonpublic personal financial or health information collected in connection with insurance services.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical and usage information, including:

  • Internet Protocol address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Referring website or source;
  • Pages viewed;
  • Links selected;
  • Date and time of access;
  • Approximate geographic location derived from an IP address;
  • Website-navigation and interaction information; and
  • Information regarding errors, security events, or website performance.

We use this information to operate, secure, maintain, analyze, and improve the website.

2. How We Use Personal Information

We may use personal information to:

  • Respond to questions and inquiries;
  • Communicate with clients and prospective clients;
  • Evaluate insurance needs;
  • Obtain, prepare, or provide insurance quotes;
  • Apply for, place, renew, administer, or service insurance coverage;
  • Assist with claims, payments, certificates, policy documents, or account requests;
  • Establish and administer client-portal access;
  • Verify identity and prevent unauthorized access;
  • Evaluate employment applications and communicate with job applicants;
  • Operate, maintain, secure, and improve our website and services;
  • Analyze website traffic and performance;
  • Detect fraud, security threats, errors, and misuse;
  • Maintain business, insurance, legal, and regulatory records;
  • Enforce agreements and protect our legal rights;
  • Respond to subpoenas, court orders, regulatory inquiries, and other lawful requests;
  • Comply with insurance, financial-services, employment, recordkeeping, and other legal requirements; and
  • Carry out other purposes disclosed when the information is collected or authorized by the individual.

Submitting an inquiry or service request does not automatically subscribe you to marketing communications.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies are small data files that websites store on a visitor’s device. They may be used to operate a website, remember preferences, understand website usage, maintain security, or support other functions.

Cookies used on our website may fall into the following categories:

Necessary Cookies

Necessary cookies support essential website functions, security, consent management, and other operations required for the website to work properly. These cookies cannot be disabled through our cookie-preference tool.

Preference Cookies

Preference cookies allow the website to remember choices or settings selected by a visitor.

Statistics Cookies

Statistics cookies help us understand how visitors use the website, which pages they visit, and how they navigate the site.

Marketing Cookies

Marketing cookies may be used to measure advertising activity or understand visitor interests across different websites. We do not activate optional marketing cookies unless permitted by the visitor’s cookie choice and applicable law.

4. Cookiebot Consent Management

We use Cookiebot by Usercentrics to:

  • Identify cookies and tracking technologies;
  • Display our cookie notice;
  • Record visitor cookie preferences;
  • Prevent optional technologies from operating before the appropriate choice has been made; and
  • Allow visitors to review or modify their choices.

Except for technologies that are necessary to operate or secure the website, optional cookies are used according to the visitor’s selected preferences.

You may accept optional cookies, reject optional cookies, or customize your choices through the cookie banner.

You may review or change your choices at any time by selecting Cookie Settings in the website footer.

Changing your preferences affects the future use of optional cookies. It may not automatically remove cookies already stored on your device. Existing cookies may be removed through your browser’s settings.

A current Cookie Declaration identifying cookies detected on the website, including their providers, purposes, and expiration periods, is available through our Cookie Settings controls.

5. Google Analytics

We use Google Analytics to help us understand how visitors interact with our website.

Google Analytics may process information such as:

  • Pages visited;
  • Time spent on pages;
  • Referring sources;
  • Browser and device information;
  • General interaction information; and
  • Approximate geographic information.

Google Analytics is categorized as an optional statistics service and is intended to operate only after the visitor permits Statistics cookies.

Information processed by Google is also subject to Google’s applicable privacy terms and policies.

Visitors may reject or disable Google Analytics through the Borg Cookie Settings control. Google also offers browser tools that may limit Google Analytics tracking on supported websites.

6. How We Disclose Information

We may disclose personal information as reasonably necessary to provide services, operate our business, and comply with applicable requirements.

Recipients may include:

Insurance-Related Parties

We may disclose relevant information to:

  • Insurance carriers;
  • Brokers;
  • Managing general agents;
  • Underwriters;
  • Claims administrators;
  • Adjusters;
  • Premium-finance providers;
  • Quote providers;
  • Risk-management providers;
  • Client-portal providers; and
  • Other parties involved in obtaining, placing, administering, or servicing requested insurance products.

Information provided in an insurance application, statement of values, schedule, service request, or similar document may be transmitted to the appropriate insurance carrier or service provider for the requested transaction.

Operational Service Providers

We may use companies that provide services such as:

  • Website hosting and maintenance;
  • Information technology and cybersecurity;
  • Email and communications;
  • Website analytics;
  • Cookie-consent management;
  • Document storage;
  • Client portals;
  • Insurance-management systems;
  • Form processing;
  • Recruiting and applicant processing;
  • Professional consulting; and
  • Legal, accounting, and compliance services.

These providers may process information only as reasonably necessary to perform authorized services, subject to applicable contractual and legal requirements.

Legal and Protective Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable laws or regulations;
  • Respond to a subpoena, court order, legal process, or government request;
  • Cooperate with regulators, law enforcement, or insurance authorities;
  • Detect, investigate, or prevent fraud or security incidents;
  • Protect the rights, property, safety, or security of Borg, our clients, website visitors, or others;
  • Enforce agreements; or
  • Establish, exercise, or defend legal claims.

Business Transactions

Information may be transferred in connection with a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, subject to applicable legal requirements.

7. Sale and Sharing of Personal Information

Borg does not sell personal information for monetary consideration.

We do not knowingly use personal information collected through this website for cross-context behavioral advertising.

If our practices change in a way that constitutes a sale, sharing, or targeted advertising under an applicable privacy law, we will update this Privacy Policy and provide any notices and opt-out methods required by that law.

8. Contact Forms and Communications

When you submit the contact form or otherwise communicate with us, we may use the information provided to:

  • Respond to the inquiry;
  • Contact you regarding requested products or services;
  • Route the inquiry to an appropriate employee, insurance carrier, or service provider;
  • Maintain records of the communication;
  • Protect our legal interests; and
  • Comply with applicable requirements.

Information submitted through the general contact form should be limited to information reasonably necessary for us to understand and respond to the inquiry.

9. Client-Portal Requests

When you request client-portal credentials, we may collect information such as your name, email address, company name, and policy number.

We use that information to:

  • Confirm an existing client relationship;
  • Verify identity and authorization;
  • Establish or administer portal access;
  • Contact you regarding the request; and
  • Protect against unauthorized access.

The client portal may be operated by a third-party service provider. Use of the portal may also be subject to that provider’s privacy policy, security procedures, and terms.

10. Employment Applications

When you apply for employment, we may collect:

  • Name;
  • Contact information;
  • Résumé;
  • Employment and education history;
  • Qualifications;
  • Position sought;
  • Comments or supporting information; and
  • Other information provided during the recruitment process.

We use applicant information to:

  • Evaluate qualifications;
  • Communicate regarding employment opportunities;
  • Conduct interviews and recruitment activities;
  • Verify information where permitted;
  • Maintain recruitment records; and
  • Comply with employment and legal obligations.

Applicant information may be disclosed to employees and service providers involved in recruiting, hiring, legal compliance, information technology, or related activities.

Submitting an application does not guarantee employment or further consideration.

11. External Quote Services and Third-Party Websites

Our website includes links to insurance carriers, quote platforms, client portals, payment services, social-media platforms, and other websites operated by third parties.

When you select an external link, you may leave the Borg website. Information submitted directly on a third-party website is collected and processed by that third party and is subject to its own:

  • Privacy policy;
  • Terms and conditions;
  • Security measures;
  • Cookie practices; and
  • Information-handling procedures.

Borg does not control the privacy or security practices of independently operated third-party websites.

Before submitting personal, financial, insurance, medical, or other sensitive information to another website, review the privacy notice presented by that website.

Where a third party processes information on Borg’s behalf, we may exchange information with that provider as reasonably necessary to provide the requested service.

12. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable obligations.

Retention periods may depend on:

  • The type and sensitivity of the information;
  • The purpose for which it was collected;
  • The nature of our relationship with the individual;
  • Insurance-policy and claims requirements;
  • Legal and regulatory recordkeeping requirements;
  • Fraud-prevention and security needs;
  • Contractual obligations;
  • Applicable limitation periods; and
  • The need to establish, exercise, or defend legal claims.

Insurance-related records may need to be retained for periods required by insurance laws, regulations, carriers, contractual obligations, or legitimate business needs.

Job-applicant information may be retained for recruitment, recordkeeping, legal-compliance, and future-employment purposes, as permitted by law.

Cookie expiration periods are identified, where available, through our Cookie Declaration.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our policies and applicable requirements.

13. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, destruction, or misuse.

These safeguards may include:

  • Limiting access to authorized personnel;
  • Authentication and access controls;
  • Security policies and employee procedures;
  • Service-provider oversight;
  • System monitoring;
  • Secure transmission or storage where appropriate;
  • Incident-response procedures; and
  • Other safeguards appropriate to the nature of the information.

No website, email transmission, computer system, or storage method can be guaranteed to be completely secure.

Do not send confidential or highly sensitive information through ordinary email or an unsecured website form. Contact Borg for instructions regarding an approved secure submission method.

14. Privacy Requests

You may contact us to request that we:

  • Provide information about personal information we maintain about you;
  • Correct inaccurate information;
  • Update your contact information;
  • Delete information, where appropriate;
  • Address a concern regarding our privacy practices; or
  • Review a cookie or website-tracking concern.

Requests are subject to identity verification and applicable legal, regulatory, contractual, and recordkeeping requirements.

We may be unable to delete or modify information that we are required or permitted to retain for purposes such as:

  • Servicing insurance products;
  • Maintaining policy or claims records;
  • Preventing fraud;
  • Complying with insurance or financial-services regulations;
  • Responding to legal obligations;
  • Completing transactions; or
  • Establishing, exercising, or defending legal claims.

Residents of jurisdictions that provide additional privacy rights may submit a request using the contact information below. We will evaluate requests under the law applicable to the individual and the information.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

15. Insurance Privacy Notices and Authorizations

Information collected in connection with insurance products or services may be subject to additional federal or state insurance-privacy requirements.

Borg may provide separate notices, disclosures, or authorization forms concerning:

  • Nonpublic personal financial information;
  • Nonpublic personal health information;
  • Information collected for underwriting or claims;
  • Consumer reports;
  • Information shared with insurance carriers and service providers; and
  • Rights to limit certain disclosures where applicable.

This website Privacy Policy supplements, but does not replace, any insurance-specific privacy notice, authorization, policy provision, or legally required disclosure provided to a consumer or customer.

Where another legally required notice provides different or more specific terms, that notice will apply to the information and activity it addresses.

16. Children’s Information

The public portions of our website are not directed to children.

We do not knowingly solicit personal information directly from children through our general website forms.

A parent, guardian, policyholder, or authorized representative may provide information concerning a minor when reasonably necessary to obtain or administer insurance services. Such information will be handled in accordance with applicable insurance, privacy, and other legal requirements.

Please contact us if you believe a child has submitted personal information through the website without appropriate authorization.

17. Email and Electronic Communications

Email and ordinary electronic communications may not be secure.

Do not use ordinary email to send Social Security numbers, financial-account credentials, payment-card information, medical records, or other highly sensitive information unless Borg has specifically authorized the method.

We may retain emails and other communications as business records.

Where applicable, marketing emails will provide a method to unsubscribe. Service-related, policy-related, security-related, or legally required communications may continue even after a person opts out of marketing messages.

18. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in:

  • Our website or services;
  • Our information practices;
  • Our technologies or service providers;
  • Insurance products or operations; or
  • Legal and regulatory requirements.

The revised policy will be posted on this page with an updated effective or revision date.

Material changes may also be communicated through the website, a cookie notice, email, or another appropriate method.

19. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or Borg’s information practices may be directed to:

Borg Insurance Agency & Associates
148 East Main Street
Huntington, New York 11743

Telephone: 631-673-7600
Email: insurance@borgins.com

You may also contact your usual Borg representative.